On Tuesday, January 13, 2026, X — the social media platform formerly known as Twitter and owned by Elon Musk — experienced a significant outage that left thousands of users unable to access the service across multiple countries. According to aggregated outage reports from Downdetector.com, the platform saw a sharp surge in complaints early in the day, indicating widespread access issues affecting core functions like loading feeds, posting, and login. 

Downdetector data shows that by mid-morning over 22,900 users in the United States reported issues, with additional reports of more than 7,000 users in the United Kingdom and thousands in Canada and other regions. The outage impacted both the mobile app and the website, with users seeing errors, blank feeds, or failure to load content. 

What Users Experienced

The issues appeared to be widespread and not confined to a single continent. Users across the US, UK, Canada, India, and Europe reported problems accessing X, with mobile and desktop versions exhibiting similar symptoms — including feeds that wouldn’t load, error messages, and interruptions in timeline updates. 

By late morning and midday reporting, many of the outages were clustered around feed loading, search fails, and interrupted login requests, though some users were able to regain partial access as the situation evolved. 

Company Response and Updates

At the time of reporting, X had not issued an immediate public explanation regarding the cause of the outage nor the expected timeline for a full resolution. The firm’s official support or status accounts had not provided details on whether the disruption resulted from internal server issues, software bugs, or external influences. 

Downdetector notes outages based on user submissions, and while these figures do not represent the platform’s total user base, they indicate a major disruption in service for a significant portion of active users.

Historical Context: Recurring Outages

This outage isn’t the first time X has experienced service disruptions. In 2025 and 2024, the platform faced multiple outages on various dates — sometimes linked to broader infrastructure failures such as internet service interruptions or problems with web infrastructure providers. For example, a late-2025 outage affecting X and other major services was tied to a Cloudflare infrastructure problem, which caused widespread error messages and downtime across many popular websites. 

Such outages have highlighted ongoing challenges in maintaining stability on one of the world’s most widely used social platforms, particularly as X continues to evolve technically and operationally under its new branding and leadership. 

What This Means for Users

For users, service interruptions like this mean:

• Inability to load timelines, posts, or notifications

• Problems logging into accounts

• Delayed or failed direct messaging

• Interrupted access to trending topics and interactions

Downdetector and similar services provide near-real-time insight into platform performance by aggregating user error reports, and spikes usually signal a systemic issue across regions rather than isolated user errors. 

Sources: Reuters, Yahoo