Spotify experienced a widespread outage on December 15, 2025, disrupting service for tens of thousands of users worldwide. Reports indicated that the app failed to load properly, with playback and search functions unavailable. Monitoring site Downdetector logged more than 10,000 complaints in a single afternoon, with the majority coming from the United States and the United Kingdom. Spotify acknowledged the issue and said engineers were working to restore full functionality.

The outage came just days after Spotify launched its annual Wrapped 2025 feature, which has already set new engagement records. Wrapped allows listeners to review their most‑played songs, artists, and genres from the past year. According to company figures, more than 200 million users accessed Wrapped within the first 24 hours of release, and the feature was shared over 500 million times across social platforms — a 41 percent increase compared to 2024.

This year’s edition introduced new interactive elements, including layered stories and personalized playlists, designed to make the experience more immersive. Despite the temporary service disruption, Wrapped 2025 has underscored Spotify’s global reach and the strong connection users have with the platform’s year‑end tradition.

Industry analysts noted that the outage highlights the challenges of maintaining stability during peak demand periods, while the success of Wrapped demonstrates Spotify’s continued dominance in the streaming market.

Sources: CNN, BBC, THe Verge, Downdector